CREATIVE
In search of better outcomes, Zinc takes contrarian views to the industry. We create first-mover opportunities and solutions for our co-workers, customers, and carriers.
CUSTOMER-EXPERIENCE DRIVEN
Zinc cares how it feels to be a co-worker, customer, and carrier partner. Customer experience drives every decision...period. It creates a unique customer experience, informs carriers in ways no competitor can, and focuses our decision on co-worker quality of life inside our culture.
EQUIPPED
Our people will always have an automation advantage. Automation advantage creates abilities around customer experience, communication, carrier integration, and profit that can’t be ignored.
TRANSPARENT
Zinc is an aggregation of coworker, customer, and carrier behaviors. Outcomes and insights are owned by everyone. Visibility and access to information garners fast trust and Zinc runs on trust.
GRITTY
We get dirty and we get it done. Nobody at Zinc fears bloody knuckles in the pursuit of behaviors that reward customers, co-workers, and carriers.