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The entire Zinc team poses for headshots.

OWNER

SETH ZAREMBA

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info@mysite.com

The entire Zinc team poses for headshots.

OPERATIONS DIRECTOR

CHRIS SHAFFER

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info@mysite.com

The entire Zinc team poses for headshots.

HEAD OF SALES; TRUCKING

JOSH FREET

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The entire Zinc team poses for headshots.

SALES; DIRECTOR OF STRATEGIC PARTNERSHIPS

STACIE WALLER

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info@mysite.com

The entire Zinc team poses for headshots.

SALES; NATIONAL SALES DIRECTOR

SAMANTHA NEUGEBAUER

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info@mysite.com

The entire Zinc team poses for headshots.

PRACTICE LEADER; WEALTH & HEALTH

KEVIN RUSCHER

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The entire Zinc team poses for headshots.

SALES; COMMERCIAL INSURANCE, MEDICARE

JEFF EAGLE

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info@mysite.com

The entire Zinc team poses for headshots.

SALES; PERSONAL INSURANCE

MARGARET LOVELL

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info@mysite.com

The entire Zinc team poses for headshots.

CUSTOMER EXPERIENCE DIRECTOR

CINDY SPIKER

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info@mysite.com

The entire Zinc team poses for headshots.

PERSONAL LINES TEAM LEAD

KIMBERLY PALMERTON

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info@mysite.com

The entire Zinc team poses for headshots.

CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE

ALLIE ODEN

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info@mysite.com

The entire Zinc team poses for headshots.

CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE

AIMEE GEBEAU

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info@mysite.com

The entire Zinc team poses for headshots.

CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE

WHITTNEY MURPHY

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info@mysite.com

The entire Zinc team poses for headshots.

CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE

BELLE PIERCE

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info@mysite.com

The entire Zinc team poses for headshots.

CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE

SABRINA NEWLAND

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info@mysite.com

The entire Zinc team poses for headshots.

RATING ASSOCIATE

HANNAH LONG

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info@mysite.com

The entire Zinc team poses for headshots.

MARKETING & COMMUNICATIONS MANAGER

COLE SHUPE

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info@mysite.com

MEET OUR TEAM

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Zinc is creative - Gold icon

CREATIVE

In search of better outcomes, Zinc takes contrarian views to the industry. We create first-mover opportunities and solutions for our co-workers, customers, and carriers.

Zinc is customer-experience driven - Gold icon

CUSTOMER-EXPERIENCE DRIVEN

Zinc cares how it feels to be a co-worker, customer, and carrier partner. Customer experience drives every decision...period. It creates a unique customer experience, informs carriers in ways no competitor can, and focuses our decision on co-worker quality of life inside our culture.

Zinc is equipped - Gold icon

EQUIPPED

Our people will always have an automation advantage. Automation advantage creates abilities around customer experience, communication, carrier integration, and profit that can’t be ignored.  

Zinc is transparent - Gold icon

TRANSPARENT

Zinc is an aggregation of coworker, customer, and carrier behaviors. Outcomes and insights are owned by everyone. Visibility and access to information garners fast trust and Zinc runs on trust.

Zinc is gritty - Gold icon

GRITTY

We get dirty and we get it done. Nobody at Zinc fears bloody knuckles in the pursuit of behaviors that reward customers, co-workers, and carriers.

ZINC CREATES OPPORTUNITY bY UNUSUAL AND IMAGINATIVE ACTION

WE ARE ATOMIC

Zinc began as a man selling insurance out of a small office in 2008. Today, it’s an agency building a new way to work with and for people. It’s sort of rooted in art and chemistry - which is what we’re about.

Members of the Zinc team including Chris Shaffer, Josh Freet, and Cindy Spiker

THE ART IN EVERYTHING 

Most agree that their first visit to our agency is typically disorienting. The combo of product and environment doesn’t initially make sense. That feeling may be a result of the perhaps even stranger combination of product and people. Many of the folks here are accidental to the industry, and it shows.

Fast forward: Something happened as we developed an important partnership in connection with our artist insurance program. In this process we mused over where business and art intersect, why and how they should - and we came to an important realization: art is not simply a part of what we do; it’s everything that we are. It both defines and distinguishes us. And it’s a big part of what makes us atomic.

The Zinc office in Solon, OH.

PRACTICAL CHEMISTRY

As defined (and to refresh), chemistry is about substances; the way they interact, combine, and change - and the use of these processes to form new substances.

The application: our core substances are our employees, partners, and customers. We’re looking at how these interact, combine, and change - and then using those processes to form a new way of serving insurance. This new ‘substance’ thrives in the space between people and technology.

It's well established that tech has the potential to improve products and services. But it’s important to use it with eyes wide open to its vital dependency: it needs people. And presently, people need it. So our substance lies between the two, working to optimize the chemistry of that space.

Practically, it comes down to this: we are sharply focused on customer experience, the people and technology required to make it great, and developing it in a way that is artfully human. We are customer-coded, for life.

The Zinc office as seen from Solon Road

ATOMIC PARTICLES

This gets to the bottom line. All of the above requires a proper degree of confidence, courage, and corresponding self-awareness. Without the latter, the former are liabilities.

Nosce te ipsum. Socrates said that people make themselves appear ridiculous when they are trying to know obscure things before they know themselves. We’re not beyond appearing ridiculous quite yet - but in order to have genuine success in all of this endeavor we are tethered to his maxim in this way:

We are true to our core and refuse to conform; we accept risk, explore the uncharted, challenge assumptions, and are unapologetically us. We are ZINC. We are ATOMIC.

Zinc logo with metal letters on wood background

ABOUT US

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